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Tasted Privacy Policy

Version 2.11 · Last updated October 27, 2026

Mysite.ai, Inc. (“Tasted”, “we”, “us”) provides the Tasted mobile application. Tasted rewards you with Tasted Cash — promotional value we and participating restaurants fund — when you eat at a participating restaurant, post about the meal, and submit your receipt. Tasted Cash is spent with the Tasted Card. Together these are the “Service”.

This Privacy Policy explains how we collect, use, and share personal information when you use the Service, and the rights you have over it. If you are in the European Economic Area, the United Kingdom, or Switzerland, section 15 also applies to you.

The short version

Index

  1. Personal information we collect
  2. The Tasted Card: identity verification and card data
  3. Bank account connections
  4. Financial privacy and the card program
  5. How we use your personal information
  6. How we share your personal information
  7. Your privacy rights and choices
  8. How long we keep your information
  9. Security
  10. Children
  11. Other sites and services
  12. Changes to this Privacy Policy
  13. How to contact us
  14. US state privacy notice
  15. If you are in the EEA, the UK or Switzerland

1. Personal information we collect

Personal information you provide to us through the Service includes:

Support conversations

When you message us from the app (Message support in Settings, from version 2.1), the conversation runs on Intercom. If you are signed in, Intercom is told your account’s random identifier, so we can see which account is writing, but not your phone number. Intercom holds what you write and anything you attach, and the basic device information its software reports, such as device model, operating system, app version, and an approximate location derived from your IP address. If you choose to record a video with sound to attach, the app asks for your microphone first; nothing is recorded unless you start it. If you are not signed in, the conversation is anonymous.

Location

With your permission, the Service uses your device’s location while the app is open, to show restaurants near you and near where you took a photo. To find those restaurants, the area you are looking at is sent to our restaurant search, which uses Google Places. Tasted uses your location in the background only for the heads-ups described below, and only if you allow location “Always”. You can withdraw this permission at any time in your device settings; the app still works, using a default area.

Heads-ups at participating restaurants. If you allow location “Always” for heads-ups at places that give tasted cash, Tasted uses your precise location in the background, on your phone only, to notice when you have spent about ten minutes at a participating restaurant and let you know. Tasted never sends your location, or which restaurant a heads-up was about, to us or to anyone else; if you tap a heads-up, that restaurant’s page loads as it would from the map. If you share usage data, we learn only whether you turned heads-ups on and how many were shown on a given day, and we learn the count the next day you open the app.

Heads-ups work only if you allow Tasted to use your location “Always” — in the app when we ask, or in iOS Settings. You can stop them at any time by turning off Offers you saved in the app’s notification settings, or by changing Tasted’s location access in iOS Settings; the rest of the app keeps working.

Location saved with a photo or a receipt. When you add a photo to a post or scan a receipt, we save with it when it was taken and, where known, where: your device’s location at that moment, or the location stored in a photo you choose from your library. We also record whether it came from the camera or your library. A reviewer uses this to check that a visit happened at the restaurant, and the app uses it to suggest where a photo was taken. It is not shown to other users. If location is off, nothing is saved and your post or receipt still goes through. Apart from this, we do not build a history of where you have been.

Your contacts

Sharing your contacts is optional. The app offers it once while you set up your account, tells you what happens to the numbers before iOS asks for permission, and you can skip it. If you decline, nothing is read, and you can still find and follow people by searching.

If you allow it:

If you are not a Tasted user and want never to be texted an invitation or a reminder, or want your number removed from every address book uploaded to us, email privacy@jointasted.com from any address, with the number. We may ask you to confirm you control the number (for example with a code) before erasing it. We then delete it from every uploaded address book, delete the invitation and anything we hold about it — see If somebody invites you by phone number — and keep the number alone, with no name and no link to anybody, on a suppression list, so that it is not stored again when somebody’s phone uploads it in future and is never sent an invitation or a reminder. If you later join Tasted with that number, the suppression is lifted.

If somebody invites you by phone number

This section is about you if you do not use Tasted and somebody invited you — by tagging your number in a post, or by asking you to a meal. You did not come to us, so we say plainly what exists because of that invitation and how to end it.

Reports and blocks

You can report a post, a comment, or a person from its menu in the app, and block a person from their profile or from any of their posts or comments. A report records who made it, what was reported, the reason, and any note you add. Reports are reviewed by our team, and the person you reported is not told who reported them. Nobody is notified about a block either, although a person you have blocked will find that your profile is no longer available to them. You can see and undo your blocks under Settings → Blocked people.

A block hides the two of you from each other everywhere in the app — posts, comments, likes, search, suggestions and contacts — and removes any follow between you. Reported content stays up until a reviewer decides; if it breaks our Terms, the reviewer removes it, and the decision is recorded with who made it and why.

Automatic data collection

We log basic technical information needed to operate and debug the Service, such as your app version, device model and operating system version. Our servers report errors to Sentry; the app itself contains no crash-reporting SDK.

Usage events and notifications

The app sends usage events — for example, that you opened a restaurant, started a post, liked a post, or opened the receipt scanner — to RudderStack, and our servers send events about your account, such as a receipt being approved, a reward being credited, or somebody following you. Events are linked to your account by a random identifier (before you sign in, to a random identifier for the app on your phone), not by your name, and carry basic device information such as app version, device model, operating system, and language. They are used to understand how the app is used, to fix problems, and to decide which notifications to send.

Usage events are collected from everyone who uses the app, and they are on by default. You can turn them off with Share usage data in Settings (from version 2.1 of the app), or by emailing privacy@jointasted.com.

RudderStack forwards these events to Customer.io, which sends our push notifications and other messages to you. To reach you, Customer.io holds your phone number, your first name, your city, the date you joined, your notification settings, whether you have a Tasted Card, whether you have a submission in progress, and your device’s push token. It never receives your sign-in code, a receipt total, your balance, your contacts, or a card number. Your sign-in code is sent only through our SMS provider, Telnyx.

This is not limited to people who use the app. Until version 2.7 everything in this section described the app and our servers acting for somebody who had an account. It no longer does: when a Tasted user invites a phone number that has no account, our servers send events about that invitation as well, and Customer.io is given that phone number — the number of a person who has never used Tasted and has agreed to nothing. It sends that person nothing unless they ask, on the invitation’s page, to hear more. That is set out in full, with the lawful basis and how to end it, in If somebody invites you by phone number.

Advertising

There are no advertising SDKs in the Tasted app. We do not collect your device’s advertising identifier, we do not track you across other companies’ apps or websites, and there is no interest-based advertising. We do not sell your personal information.

Sensitive personal information

Some information described here is sensitive under applicable law — financial account information, and precise geolocation while the app is open, saved with a photo or receipt you submit, or used in the background on your phone if you allow location “Always” for heads-ups. We collect and use it only for the purposes described in this Policy, including providing the Service and complying with law. We do not use sensitive personal information to infer characteristics about you, and we do not disclose it for any purpose other than those set out here.

2. The Tasted Card: identity verification and card data

This section applies if you apply for or hold a Tasted Card. Nothing here is needed to browse restaurants, post, or earn Tasted Cash from a receipt.

Identity verification

When you apply for a card, we share your full legal name, mobile phone number, residential address, and date of birth with mCards and TBO Bank to support the application and identity verification.

We receive the outcome of the verification so we can confirm whether you are eligible to receive and use a Tasted Card.

mCards and TBO Bank have their own responsibilities. They are not simply service providers to Tasted, and they handle your personal information under their own privacy notices: TBO Data Privacy and mCards Data Privacy.

Card and transaction data

If you hold a card, mCards sends us information about it so we can operate the rewards program. We receive:

We use these to credit and debit your Tasted Cash balance, to apply Tasted Cash at a participating restaurant, to tell you about a transaction, and to detect fraud.

We never receive or store your full card number, its expiration date, its CVV, or its PIN. Those are held by the issuing bank and mCards and are never sent to us.

What we tell restaurants

Nothing that identifies you. A partner restaurant is told how many visits and how much spending a campaign produced, in aggregate. We do not give a partner your name, phone number, email address, card details, or your transactions.

3. Bank account connections

Linking a bank account is optional, and only for the Tasted Card. Earning Tasted Cash never needs one: it works from your post and your receipt.

If you hold a card, you can link a bank account as its backup payment. A card payment is approved only in full, so when a bill at a participating restaurant is more than your Tasted Cash, or you pay anywhere else, the rest is paid from that account; without one, the payment is declined. The link is made through Plaid Inc., in Plaid’s own screen, and your information is also handled under Plaid’s End User Privacy Policy and the privacy notices of mCards and TBO Bank. You can remove the link at any time.

You never give us your bank login. You sign in through Plaid or directly with your bank, and Tasted never sees, receives, or stores your bank username or password.

4. Financial privacy and the card program

Information we collect and handle in connection with the Tasted Card is nonpublic personal information under the Gramm-Leach-Bliley Act (“GLBA”) and its implementing regulations. That has two consequences worth stating plainly.

The issuing bank and mCards have their own privacy notices, which govern their handling of your information and are not replaced by this Policy. Both are linked from our legal page.

5. How we use your personal information

We use personal information for the following purposes:

6. How we share your personal information

We share personal information with:

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

7. Your privacy rights and choices

Access or update your information. You can review and change your profile in the app, under Settings.

Close your card. See the Cardholder Agreement.

Delete your account. In the app, go to your profile, open Settings, and tap Delete account. You can also email privacy@jointasted.com and we will do it for you. Deleting your account forfeits unredeemed Tasted Cash. What is deleted and what is kept is set out below.

Deleting your account

The app asks you to type DELETE to confirm, because it cannot be undone. When you confirm:

What we keep, and why:

Within thirty days of the deletion, we also remove your profile from Customer.io, which holds your phone number so it can message you. We also delete your support conversations and your contact record at Intercom within the same thirty days. Information held by mCards or the issuing bank for the Tasted Card is governed by their own policies and the retention rules in section 8.

Depending on where you live, applicable law may give you the right to:

To exercise these rights, email privacy@jointasted.com or write to us at the address in How to contact us. Making a privacy request explains how each request works, what to include, and which parts are done by hand. We may need to verify your identity before acting, for example by confirming the request from the phone number on your account. You may use an authorized agent. We will not discriminate against you for exercising a privacy right.

These rights are not absolute. In particular, information subject to the Gramm-Leach-Bliley Act is exempt from most state privacy requests, and we are required to retain certain anti-money-laundering and card program records regardless of a deletion request — see section 4 and section 8. Where we decline all or part of a request, we will tell you why.

Notification and marketing messages. You can turn off push notifications in your device settings. To stop marketing messages from us, email privacy@jointasted.com. If you are in the EEA, the UK or Switzerland, we send you marketing only if you have opted in (see section 15). You will continue to receive service-related messages — your sign-in code, the outcome of a submission, a card transaction notification, a notice that Tasted Cash is about to expire — because they are part of the service and not marketing.

8. How long we keep your information

We keep personal information for as long as needed to provide the Service and for the purposes described in this Policy. In particular:

9. Security

We use reasonable organizational and technical measures designed to protect personal information, including encryption in transit, access controls, and keeping credentials server-side, never in the app. Payment credentials — the card number, CVV, and PIN — are never held by Tasted at all. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

The Service is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

11. Other sites and services

The Service may link to websites and services we do not operate, including mCards and the issuing bank. This Policy does not apply to them, and we are not responsible for their practices.

12. Changes to this Privacy Policy

We may update this Policy. When we do, we will raise the version number and the “Last updated” date above, and for material changes we will provide additional notice, such as in the app or by message.

13. How to contact us

Mysite.ai, Inc.
21 Miller Alley, Suite 210
Pasadena, CA 91103
United States

Privacy requests: privacy@jointasted.com
Everything else: support@jointasted.com

Our registered agent for service of process is at 3500 S DuPont Highway, Dover, DE 19901, United States. That address does not handle privacy requests.

14. US state privacy notice

This section provides additional information for residents of states with comprehensive privacy laws, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and others as those laws take effect.

In the past 12 months we have collected the categories of personal information described in section 1 and section 2: identifiers (your phone number and, for cardholders, your legal name, address, and date of birth); commercial information (submissions, Tasted Cash, and card transactions); financial information received from mCards, Inc. and TBO Bank; sensitive personal information (precise geolocation while the app is open or saved with a photo or receipt); internet or network activity, including usage events within the app; audio/visual information (photos you submit); the names and phone numbers in your address book, if you choose to share them; and inferences we draw to operate the Service.

We collect it from you, from mCards, Inc. and TBO Bank, automatically from your device, and — for a phone number — from other users who share their contacts, tag that number in a post, or invite it to a meal. We use and disclose it for the purposes set out in section 5 and section 6, which for an invited number includes disclosing it to Customer.io, which sends that number nothing unless its owner asks to hear more (If somebody invites you by phone number).

We have not sold personal information, and we have not shared personal information for cross-context behavioral advertising, in the past 12 months. We do not have actual knowledge of selling or sharing the personal information of consumers under 16 years of age. We do not use sensitive personal information for any purpose other than those permitted without a right to limit.

Residents may exercise the rights described in section 7, and may designate an authorized agent. Where your state provides a right to appeal a decision on a request, email privacy@jointasted.com with “Privacy appeal” in the subject line and we will respond within the period your state requires.

Much of the information we handle for the card program is subject to the Gramm-Leach-Bliley Act, and information subject to that Act is exempt from these state rights. We may therefore decline all or part of a request that relates to exempt information. See section 4.

Notice of financial incentive

Tasted Cash is a financial incentive under the California Consumer Privacy Act: you receive something of value for taking part in a program that involves collecting personal information. This is the notice that Act requires.

15. If you are in the EEA, the UK or Switzerland

This section applies if you are in the European Economic Area (the European Union, Iceland, Liechtenstein and Norway), the United Kingdom, or Switzerland. It gives you the information the EU General Data Protection Regulation (“GDPR”), the UK GDPR and the Swiss Federal Act on Data Protection require. The rest of this Policy applies to you too; where the two conflict, this section wins.

Who is responsible for your information

The controller of your personal information is Mysite.ai, Inc., 21 Miller Alley, Suite 210, Pasadena, CA 91103, United States. For anything about your personal information, including exercising a right below, email privacy@jointasted.com.

We are appointing representatives in the European Union and the United Kingdom under Article 27 of the GDPR and the UK GDPR. Until their details are listed here, you can reach us directly at privacy@jointasted.com, and you may always contact your supervisory authority.

What we use your information for, and our legal basis

The GDPR requires a legal basis for each use of your information. Ours are these.

To perform our contract with you — the Terms (Article 6(1)(b)):

Our legitimate interests (Article 6(1)(f)), where your interests and rights do not override them:

Your consent (Article 6(1)(a)), which you can withdraw at any time:

Withdrawing consent does not affect what we did before you withdrew it, and the rest of the Service keeps working.

A legal obligation (Article 6(1)(c)):

What you have to give us. A phone number is needed to create an account, because it is how you sign in. Everything else is optional; a receipt is needed only to earn Tasted Cash.

No decisions by machine alone. A person on our team decides every receipt and every report. We do not make decisions about you based solely on automated processing that have legal effects on you or affect you similarly significantly.

If you are not a Tasted user

We may hold your phone number, and the name somebody saved it under, because a Tasted user shared their address book with us, tagged your number in a post, or invited that number to a meal. We did not get it from you, so this is what we do with it:

Transfers to the United States

We are based in the United States, and your information is processed there and in the other countries where our service providers (section 6) operate. Those countries may not have data-protection law equivalent to yours. Where the law requires a safeguard for such a transfer, we rely on the European Commission’s Standard Contractual Clauses — with the UK’s International Data Transfer Addendum and the adjustments Swiss law requires — or another lawful transfer mechanism. Service providers we use says which each provider relies on. You can ask for a copy of the safeguards that apply by emailing privacy@jointasted.com.

Your rights

You have the right to:

To exercise a right, email privacy@jointasted.com — Making a privacy request explains how. It is free. We answer within one month, which we may extend by two further months for a complex request or many requests, and we will tell you if we do. We may need to confirm it is you first, for example from the phone number on your account.

The limits that US law puts on privacy rights, described in section 4, section 7 and section 14, do not limit your rights under this section. Where we keep something despite a request to erase it, we will tell you what and why.

How long we keep your information