Making a privacy request

Last updated 26 October 2026

This page explains how to ask Mysite.ai, Inc. (“Tasted”, “we”), the company responsible for your information, to show you, correct, delete, or hand over the personal information we hold about you, or to stop using it. Our Privacy Policy explains what we collect and why; this page is about what to do.

Index

1. Who can make a request
2. What you can ask for, and how
3. What to put in your email
4. How we confirm it is you
5. What happens next
6. What we may not be able to do
7. If you are not satisfied

1. Who can make a request

• Anyone who uses Tasted, wherever they live.
• People who do not use Tasted but whose phone number reached us because a Tasted user shared their contacts, tagged the number in a post, or invited it to a meal. We may hold that number and the name the user saved it under — see If you are not a Tasted user — and, if you were invited, a record of that invitation and a profile at our messaging provider holding your number, as If somebody invites you by phone number sets out.
• Someone acting for you, such as an authorised agent. We may ask for your signed permission and still confirm the request with you.

Which rights the law gives you depends on where you live. If you are in the EEA, the UK or Switzerland, section 12 of the Privacy Policy lists your rights under the GDPR; for US states, see section 4 and section 11. If a right does not apply to you, or we cannot do all of what you ask, we will tell you why.

2. What you can ask for, and how

Only deleting your account is self-service. Everything else is handled by a person on our team, by hand, after you email privacy@jointasted.com.

• A copy of your information (access). Email us. There is no download button in the app; we put the copy together and send it to you.
• Your information in a form you can take elsewhere (portability). Email us, and we will send what you gave us in a structured, machine-readable format.
• Deletion. In the app: your profile → Settings → Delete account. Your sign-in is removed at once and your content normally within minutes, and the Privacy Policy says what is deleted and what the law makes us keep. If you cannot open the app, email us with the phone number on the account and we will delete it for you. Deleting your account forfeits unredeemed Tasted Cash.
• Deleting the contacts you shared, without deleting your account. Email us. Turning off contacts access in your phone’s settings stops the app reading them again but does not delete what was already uploaded.
• If you are not on Tasted: email us your number and we will remove it from every address book uploaded to us, and keep it only on a suppression list so that it is not stored again and is never sent an invitation.
  If somebody invited you — by tagging your number in a post or asking you to a meal — there is more than an address book entry, and this is what happens to it:
  • To stop the messages now: reply STOP to the text, or use the opt-out link in it. That stops the invitation and anything you asked us to send, at once and for good. You do not have to email anybody.
  • To have the lead erased: email us the number. We delete the invitation record — your number, who invited you, the restaurant, the day, the one-time web link, whether it was opened or answered, and any record of your consent — and we delete the profile Customer.io holds for that number, which is the copy outside our own systems. The Customer.io step is done by hand, within thirty days; the rest is immediate.
  • The one thing we keep is the number itself, on the suppression list, with no name and no link to anybody, so that it cannot be invited or stored again. Erasing that entry is what would make you invitable a second time, so we keep it unless you tell us otherwise.
  • If you do nothing: we send you no reminders at all — at most the one invitation from us — and the invitation is deleted when the person who sent it deletes it or their account.
• Correction. Change your name, photo, bio and other profile details yourself in the app, under Settings. For anything else, email us.
• Objecting. To stop the app sending usage events, turn off Share usage data in Settings (from version 2.1 of the app), or email us. To object to anything else we do on the basis of our legitimate interests — such as matching your number with other people’s contacts, or the one invitation we may send to a number somebody invited — or to marketing, email us. We act on an objection about an invitation without asking why.
• Withdrawing consent. Turn off contacts, location, or notifications in your phone’s settings; to stop marketing messages, email us. If you left your number on an invitation’s page to hear about other outings, reply STOP to any text, use the opt-out link in it, or email us. Withdrawing consent does not undo what happened before, and the rest of the app keeps working.
• Restriction — asking us to stop using your information, other than keeping it, while a question about it is settled. Email us.

3. What to put in your email

• What you are asking for — for example, “a copy of my information” or “delete my number”.
• The phone number it is about — the number you sign in with, or, if you are not on Tasted, your number.
• Where you live, if you would like us to answer under a particular law. This is optional.

Please do not send a passport, driving licence, or any other identity document. We do not need them. And never send anyone the code you use to sign in to Tasted — we will never ask for it.

4. How we confirm it is you

Before we hand over or delete information, we need to be reasonably sure the request comes from the person it is about, because sending your information to somebody else is exactly what this page exists to prevent. Phone numbers are how we recognise people, so we may ask you to confirm that you control the number — for example by texting a code to it and asking you to tell us the code, or by asking you to confirm the request from the phone number on the account. We ask for more only if that is not enough, and we will explain why.

5. What happens next

• We answer within one month of receiving your request. For a complex request, or many requests, we may extend that by up to two further months; if we do, we will tell you within the first month.
• It is free.
• When you delete your account, we also remove your profile from Customer.io, which sends our notifications, within thirty days. That step is done by hand. The same applies to the profile Customer.io holds for an invited number when its owner asks us to erase it (If somebody invites you by phone number).

6. What we may not be able to do

• Records the law requires us to keep, such as records of Tasted Cash and the submissions behind it, are kept after deletion with your identity removed. The Privacy Policy lists them. Where we keep something despite a request to delete it, we will tell you what and why.

7. If you are not satisfied

Tell us first, by replying to our answer or emailing privacy@jointasted.com. In a US state that gives you a right to appeal our decision, put “Privacy appeal” in the subject line.

You also have the right to complain to a data protection supervisory authority. In the EEA, that is the authority where you live, where you work, or where you think the problem happened — the European Data Protection Board lists them. In the UK it is the Information Commissioner’s Office, and in Switzerland the Federal Data Protection and Information Commissioner.

Mysite.ai, Inc.
21 Miller Alley, Suite 210
Pasadena, CA 91103
United States
privacy@jointasted.com

The companies that process information for us are listed on Service providers we use.